Terms of Use of the Website zdravenmediator.net

1. General Provisions

1.1. These Terms of Use govern the use of the website www.zdravenmediator.net

, maintained by the National Network of Health Mediators Association (“the Association”).

1.2. Accessing the website and using its content means that you accept and agree to comply with these Terms.

2. Website Content

2.1. The website provides information about the activities of the Association, the health mediator program, and related initiatives.

2.2. The content is for informational purposes only and does not substitute consultation with a doctor or other specialist.

3. Contact Forms

3.1. The website does not offer user registration.

3.2. Contact forms are provided for visitors to submit inquiries to the Association.

3.3. The data submitted through the forms (name, email, phone number, message) is sent to the Association’s email addresses, stored in a secure database, and may be accessed by authorized persons via the website’s administrative panel.

3.4. By submitting a form, you agree that your data will be processed for the purposes of reviewing and responding to your inquiry.

4. Personal Data and Privacy

4.1. The Association processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Bulgarian legislation.

4.2. More details are provided in our Privacy Policy.

4.3. You have the right to access, correct, or delete your personal data, as well as the right to lodge a complaint with the Commission for Personal Data Protection.

5. Third-Party Integrated Services

5.1. The website integrates the following external services:

• Google Analytics – for collecting statistical information about visits;
• OpenStreetMap – for map visualization;
• Cloudflare Captcha – for protection against automated requests.

5.2. These services may collect information about your device and behavior according to their own privacy policies.

6. Copyright

6.1. All texts, images, graphics, and other materials on the website are the property of the Association or the respective authors and are protected by copyright law.

6.2. Use of information from the website is permitted only with explicit reference to the source.

7. Limitation of Liability

7.1. The Association makes efforts to maintain up-to-date and reliable information on the website but does not guarantee its absolute accuracy and shall not be liable for damages resulting from its use.

7.2. The website may contain links to external websites. The Association is not responsible for the content or privacy policies of such external sites.

8. Changes to the Terms

8.1. The Association reserves the right to amend these Terms at any time.

8.2. Amendments take effect upon their publication on the website.

9. Contact Information

For questions related to these Terms or the activities of the Association, please contact us at:

National Network of Health Mediators Association

81 Alexander Stamboliyski Blvd, entr. V, Floor 2, Ap. 4, Sofia 1303, Bulgaria

Phone: +359 2 986 71 13